Get fast and convenient customer service anytime, anywhere
Globe At Home, the home internet service that lets you discover and do more, has taken customer service to a whole new level of convenience with its new app!
The Globe At Home app is a mobile customer service application that delivers the easiest digital experience for postpaid and prepaid Globe At Home customers. It offers convenience in managing one’s account with its features that make monitoring and using any Globe At Home plan hassle-free.
“The Globe at Home App is another step for us in elevating our customer service for home internet. Staying true to our position as a leader of the Filipino digital lifestyle, this helps us push our goal further of providing quality connections and internet services to more homes,” says Martha Sazon, SVP and Head of Broadband Business at Globe.
Now everything in your home internet service can be accessed using one convenient app — whether it’s tracking your usage, purchasing promos and add-ons, doing payments, viewing your bill, getting freebies, and self-troubleshooting.
With the app’s Help and Support feature, everything you need to know about your Globe At Home service — from information about the latest promos and Home Plans to troubleshooting tips — is available with just one click. You can also activate and cancel content services connected to your Globe At Home Postpaid subscription on your app’s dashboard.
For Prepaid customers, the Globe At Home App allows you to activate your home internet service in three easy steps and load promos in seconds.
Aside from the app, Globe At Home also offers fast and easy application via Facebook Messenger. It’s definitely a more convenient way to get connected without having to leave the comfort of your home.
The Globe At Home App is free for download on Google Playstore and the App Store. For more updates, follow the official Globe At Home FB page at www.facebook.com/globeathome/.